We're an early-stage software start-up based in Ottawa, Canada. Our team is made up of industry experts and C-Suite Fortune 500 advisors bent on using their collective experience, skills and industry knowledge to disrupt and rescue an underserved market: the non-profit sector.
Our software enables non-profit staff and volunteers to focus more of their time and money on their mission, and less on dated systems and painful admin. Our best-in-class donor experience drives engagement, relationships and ultimately, healthier fundraising, enabling our customers to build trust and credibility with their donors and stakeholders.
We’re searching for a Customer Success Advocate who is passionate about providing the best customer experience possible.
Customer Success Advocates are among the most critical team members at Givecloud! In this role you’re the first and last lines of defense for our non-profit customers. It’s your job to see the potential in them, set them up for success using our products, serve them as they operate, and advocate for their needs as they grow.
What You’ll Do:
What You Bring:
Why Work Here?
Givecloud values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.
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